An experienced, detail-oriented Web Manager

 with strong problem solving and project management skills

 AfDB African Development Bank (Tunisia)                 April 2006- Currently
Corporate Info Master and Web Designer (F/T)

• Redesigned the Bank's Web site and Intranet.
• Defined Design and Web posting guidelines.
• Elaborated a web policy and governance documents.
• Ensured that the guidelines are respected.
• Monitored the units compliance with the Bank’s information disclosure policy.
• Assisted the Bank's entities to design their sections for the Bank's Web site and Intranet.
• Made recommendations to Management to improve the Web site and Intranet.
• Organized and posted content on the Web.
• Managed the web team and coordinating requests from the bank units.
• Worked with the IT department and external parties for new features.
• Planned e-marketing actions.
• Proposed innovations to open the Bank to the outside world.
• Managed social networks pages (Facebook, Twitter)

AfDB African Development Bank (Tunisia)                 June 2005- March 2006
Portfolio Analyst (Contract)

• Assisted Department’s staff using S.A.P. and MS. Office package.
• Prepared reports, presentations.
  
• Ensured the projects follow-up.
  
• Updated the projects database.
  
• Costed the department’s 2006 Budget.
  
• Consolidated all departmental data.
  

COTUPLAST (Tunisia)                                                 September 2004- March 2005
I.T. Manager (Contract)

• Assisted users manipulating the E.R.P. PRODSTAR, COSWIN and REPSTAR.
• Trained users and initiated them to MS. Office package.
  
• Prepared reports, users manuals.
  
• Supervised the information system evolution. Suggested corrective, preventive and perfective actions.
  
• Contacted I.T. suppliers and consultants.
  

New Horizons                                                                                June 2004- September 2004
I.T. Trainer (Contract)

• Trained in Microsoft office package 2000, Corel draw 10, Internet, Macromedia Dreamweaver, Windows 2000.

I.G.A.                                                                               October 2003- June 2004
Web Master and Manager (Flexible)

• Designed the company’s web site, using Front Page (HTML), Macromedia Flash MX and Macromedia Dreamweaver MX.
• Designed Newspaper’ ads.
• Re-organized and managed the sale’s point.
• Assisted staff to work with SAGE program.

Le B.E.S.T.  (U.S.A./Tunisia)                                             December 2001- June 2003
Web Master and Assistant (Part-time, flexible)

• Designing the company’s web site, using Front Page (HTML) and Macromedia Flash MX.

Q River (U.S.A.)                                                                      November 2001- January 2003
Software engineer and Restaurant manager (Part-time, flexible)

• Developed the company’s expenses manager software, vendors’ software and Customers software, using Ms Access 2000.
• Assisted in managing the restaurant; customers reservations, vendors orders, advertising,...

Cyber Research (U.S.A.)                                                   August 2002- December2002
Technical Documentation Specialist and Software Engineer (Full-time)

• Updated and redesigned the technical documentation, using Adobe acrobat, QuarkExpress.
• Created Multimedia press release CDs, using Macromedia Flash MX.

Executive Solutions (U.S.A.)                                            September 2001- December2001
Web Master and Assistant (Part-time, flexible)

• Designed the company’s web site, using Front Page (HTML) and Macromedia Flash 5.
• Assisted in the workshops in University of New Haven (New Haven/Connecticut) and Arthur D. Little Graduate School of Management (Boston).

First National Development (U.S.A.)                               October 2000-December 2000
Software Developer & Office Assistant (Contract)

• Designed A Real Estate Manager Software: 
• • Developed with Ms Access 2000
    
  • Stored all the information about the applicants, the tenants, the  properties.
    
  • Generated all the reports needed to make analysis.
• Analyzed reports.
• Made pertinent changes in the office organization.
• Eliminated manual tasks, Trained collaborators to use Office 2000, Quickbooks,...

Modern Antiques (U.S.A.)                                              December 1999-March 2000

• Designed a Web site, using HTML and ASP.
• Developed software with Ms Access to manage the company’s mailing.  
  

National Company of Electricity and Gas (Tunisia)   April 4th 1996-June 2nd 1999
Multi-tasks Projects Manager (F/T)

• Developed software with Turbo Pascal, M.S. Visual Foxpro, M.S. Visual Basic,    Clipper and M.S. Access.

•  
  • Designed, Implemented (M.S. Access) and Installed a Survey Manager that,  Stores and analyzes the collected data, Generates reports and charts.
  • Designed, Implemented (M.S. Visual Foxpro/Clipper) and Installed an Automatic Meter Reader System and a Decision Support System, for the branches.
  • Designed, Implemented (Turbo Pascal) and Installed a Cashier System, for the branches.
  • Designed, Implemented (Clipper) software to manage the information about the Gas customers.

• Assisted branches in manipulating the developed software by, phone, meetings, user guides and training sessions.
• Maintained documented and undocumented software developed with M.S. Access, M.S. Visual Foxpro, M.S. Visual Basic and Turbo Pascal.
• Designed Projects; defined all the software life cycle phases.
• Prepared the technical documentations and the user manuals.
• Validated the software developed, by the subcontractors.

Amen Bank (Tunisia)                                                          February 1^st 1995-May 30^th 1995
Software Engineer (Contract)

• Designed and Developed software to decentralize the control and the management of the charges, with MS Access.
• Prepared the technical documentation and the user manual.
• Installed the software in the branches.
• Trained and Assisted the users.

The National Agricultural Bank (Tunisia)                        July 20^th 1994-September 2^nd 1994 
Software Engineer (Contract)

• Designed and Developed software to manage instant loans, with Turbo Pascal.
• Prepared the technical documentation and the user manual.
• Installed the software in the branches.
• Trained and Assisted the users.

Education: 

Master of Science Computer Science:  University of Bridgeport, CT (December 2002).

Bachelor’s degree in Computer Science applied to Management:  Advanced Institute of Management, Tunisia (October 1996). 

Computer Skills

Operating Systems: MS. DOS, UNIX, Windows.
Programming Languages:  Cobol, Dbase, Clipper, C, ADA, Turbo Pascal, MS. Visual C++, MS. Access,  MS Visual FoxPro, MS Visual Basic, SQL, HTML, ASP, JSP, CGI.
Software Packages:  MS. Office Package (Any version), Adobe CS Package, Macromedia MX Package,  Macromedia Swish, Corel Draw, SAGE software package, PRODSTAR, COSWIN, REPSTAR, Oracle CMS, Typo 3.